Making a Purchase:
Orders may be made online using our secure card payment facility. If you require assistance with an order, payment or size query you may also contact us.
We accepts all major debit and credit cards. Cards will be authorised and charged at time of order.
Credit Card Security:
We uses “Secure Trading” process Credit and Debit card orders and all payments are encrypted to ensure your purchase is safe and secure. We do not store credit card details nor do we share customer details with any 3rd parties. We use SSL encryption when handing over personal information.
We aim to ship all items within 3 days of order – however please refer to the individual product listing for an indication of expected delivery time. Please note that we do not work Saturdays, Sundays of Bank Holidays. Merchandise is sent by either Royal Mail, Royal Mail Special Delivery (where requested and paid for), Recorded or by UPS depending on the size and value of the goods.
Postage & Packing UK £3.50
Overseas – contact us for a quote
If your postage exceeds this amount we will call you before dispatch to confirm the price. Special rates may apply for bulky items and will be indicated against the product. If an order is returned, refused or unclaimed by the customer due to customer refusal, customer negligence/absence or by customer providing incorrect shipping information the customer will be contacted by phone and payment will be required to re-send the item.
Out of Stock Items:
We will, upon receipt of your order contact you to advise if an item is out of stock and keep you updated as to the expected shipping time. We automatically ship all out of stock items once they become available. In the unlikely event that an item is permanently unavailable we will offer a full refund or a credit note to the value of the goods.
We endeavour to ensure that all products are free from damage and defects. If however an item is damaged or faulty we will offer a replacement or credit note to the full value of the merchandise.
ALL RETURNS AND EXCHANGES MUST BE RETURNED UNOPENED AND IN THE ORIGINAL PACKAGING.
We have a 100% satisfaction guarantee policy and we shall provide you the customer a full refund of all monies paid if you wish to return the product to us within fourteen (14) days of the sales transaction. The products must be in resalable condition.
Shipping and handling charges incurred will not be refunded.
Inform us of any damages, faults or shortages within 7 days of the delivery date.
Contacting Us :
You may contact us by Emma on 07801337929
All prices shown on the website are inclusive of VAT